FRESHWORKS INC-CL A (FRSH)

Company Profile

Freshworks, Inc. is a software development company, which engages in software-as-a-service products. The company is headquartered in San Mateo, California and currently employs 4,900 full-time employees. The company went IPO on 2021-09-22. The firm provides software-as-a-service (SaaS) products that deliver artificial intelligence (AI)-guided customer and employee service solutions. The company has a unified Customer Relationship Management (CRM) platform that encompasses support, sales, and marketing. Its customer service (CS) includes Freshworks Customer Service Suite, Freshdesk, Freshcaller, and Freshsuccess. Its messaging/chat product offerings include Freshchat. Its sales and marketing product offerings include Freshsales, Freshmarketer, and Freshsales Suite. Its information technology (IT) and employee service management (ITSM) product offerings include Freshservice and Freshservice for Business Teams. The Company’s Neo platform is the AI-powered, enterprise-grade foundation for all Freshworks products, which include an AI engine, a Developer platform, the Freshworks Marketplace, analytics service and unified customer experience services.

Company Info

FRESHWORKS INC-CL A

2950 S. Delaware St., Suite 201

San Mateo CALIFORNIA 98662

P: 16505130514

CEO: Rathna Girish Mathrubootham

Employees: 4900

Website: https://www.freshworks.com/