monday.com Announces AI Vision to Empower Businesses to Scale

monday.com Ltd. (NASDAQ: MNDY) (“monday.com”), the multi-product platform that runs all core aspects of work, today announced its AI Vision, representing its key focus areas for 2025. Building on its robust platform, monday.com's strategy will focus on three pillars—AI Blocks, Product Power-ups, and the Digital Workforce—to accelerate its vision to democratize the power of software.

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monday.com’s approach to AI aims to address the unique challenges businesses and employees encounter. The company’s AI offering will give SMBs and mid-market companies a competitive advantage to scale and shift business dynamics without increasing resources and enable enterprise and Fortune 500 companies to accelerate processes often slowed by scale. Additionally, monday.com’s approach will enable anyone –– no matter their tech background –– to become a builder of AI, as the technology will be effortlessly integrated into their workflows.

“People adopt products, not technology, and that's where monday.com comes in. By embedding intelligence into the products our customers already know, use, and love, AI will accelerate our mission to democratize the power of software,” said Daniel Lereya, Chief Product and Technology Officer at monday.com. “monday.com’s AI Vision is not just about adding new features; it’s about reimagining how work gets done, unlocking infinite possibilities, and empowering businesses to scale like never before. With a majority of our customers in non-tech industries, they’re looking to us to lead them through the AI transformation. Our productization of AI ensures that intelligence serves our customers and not the other way around.”

At the core of monday.com’s AI vision are three foundational pillars meant to simplify and enhance the way teams work:

• AI Blocks: monday.com’s modular, customizable AI actions allow customers to harness AI within new and existing workflows with no technical expertise required. Customers can leverage advanced capabilities such as “Categorize,” “Extract,” and other AI-powered actions to analyze data, identify patterns, and streamline decision-making with just a few clicks.
• Product Power-ups: AI capabilities will be seamlessly embedded throughout monday.com’s suite of products to help customers tackle the most critical challenges. From resource management and predictive risk management to CRM data automation and real-time service ticket resolution, these capabilities enable teams to make faster decisions and streamline processes.
• Digital Workforce: A scalable, AI-powered team of agents designed to work around the clock. These specialized digital workers will handle tasks such as analyzing project risks, unlocking stuck sales deals, and identifying recurring customer service issues. In March, monday.com plans to launch its first AI agent, monday Expert. This agent is designed to assist with onboarding new users to the platform, provide guidance on achieving specific actions across products, and even carry out tasks on users’ behalf.

To ensure AI remains accessible, monday.com offers a flexible and transparent pricing model for AI Blocks. Every plan includes 500 free AI Credits per month, providing teams with a simple way to explore the power of AI. For organizations with more significant needs, additional credits are available through buckets that scale with usage. Options range from a starter pack of 2,500 credits, geared towards lower usage, to enterprise buckets of 250,000 credits, providing flexibility for businesses of all sizes.

Over 245,000 customers trust monday.com to deliver flexible, reliable, and scalable solutions for managing their work, and that extends to how the company approaches and implements AI. monday.com prioritizes transparency, explainability, and ease of adoption to ensure its AI is intuitive, practical, and transformative for organizations of all types and sizes. By embedding AI to enhance rather than disrupt existing workflows, monday.com ensures that teams can confidently leverage its capabilities while maintaining full control.

monday.com’s AI capabilities are already driving significant impact, with customers performing approximately 10 million AI actions as of the end of FY24, nearly tripling quarter-over-quarter, highlighting its value across various industries.

Learn more about monday.com’s AI product offerings here.

About monday.com:

The monday.com Work OS is a low-code/no-code platform that democratizes the power of software so organizations can easily build work management tools and software applications to fit their every need. The platform intuitively connects people to processes and systems, empowering teams to excel in every aspect of their work while creating an environment of transparency in business. monday.com has offices in Tel Aviv, New York, Denver, London, Warsaw, Sydney, Melbourne, São Paulo, and Tokyo. Fully customizable to suit any business vertical, the platform is currently used by approximately 245,000 customers across more than 200 industries and in over 200 countries and territories.

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