ibex Partners with Parloa for Latest GenAI Capabilities

WASHINGTON and NEW YORK, Oct. 09, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced a strategic partnership with Parloa, a leading provider of generative AI automation solutions. Per the agreement, ibex will leverage Parloa’s AI Agent Management Platform (AMP) as part of the ibex Wave iX solutions suite for clients in North America.

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